Privacy policy

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This privacy policy applies between you, the User of this Website, and Viv Distributors Ltd (‘Viv Distributors’), registered company C15129878, with address: Unit B2, Chemin du Banian, Morc Swan, Pereybere, 30532, Mauritius, the owner and provider of this Website. 

 

Viv Distributors take  the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

 

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.vivdistributors.com/terms-and-conditions/  

 

Please read this privacy policy carefully.

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Definitions and interpretation

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1. In this privacy policy, the following definitions are used:

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Data

collectively all information that you submit to Viv Distributors via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

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Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

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Viv Distributors, we or us

Viv Distributors Ltd, registered company C15129878 (‘Viv Distributors’), with address: Unit B2, Chemin du Banian, Morc Swan, Pereybere, 30532, Mauritius

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User or you

any third party that accesses the Website and is not either (i) employed by Viv Distributors and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Viv Distributors and accessing the Website in connection with the provision of such services; and

 

Website

the website that you are currently using, www.vivdistributors.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1. In this privacy policy, unless the context requires a different interpretation:

   1. the singular includes the plural and vice versa;

   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;

   4. "including" is understood to mean "including without limitation";

   5. reference to any statutory provision includes any modification or amendment of it;

   6. the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

1. This privacy policy applies only to the actions of Viv Distributors and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

2. For purposes of the applicable Data Protection Laws, Viv Distributors is the "data controller". This means that Viv Distributors determines the purposes for which, and the manner in which, your Data is processed.

 

Data collected

1. We may collect the following Data, which includes personal Data, from you:

   1. name;

   2. contact Information such as address, email addresses and telephone numbers;

   3. IP address (automatically collected);

in each case, in accordance with this privacy policy.

 

How we collect Data

1. We collect Data in the following ways:

   1. data is given to us by you; and

   2. data is collected automatically.

 

Data that is given to us by you

1. Viv Distributors will collect your Data in a number of ways, for example:

   1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

   2. when you elect to receive marketing communications from us;

in each case, in accordance with this privacy policy.

 

Data that is collected automatically

1. To the extent that you access the Website, we will collect your Data automatically, for example:

   1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

   2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

 

Our use of Data

1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

   1. improvement of our products / services;

   2. transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances 

2. For the delivery of direct marketing to you via e-mail, we'll need your consent via an opt-in:

1. 1. for all types of e-marketing, we will obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

   2. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.

 

Who we share Data with

1. We may share your Data with the following groups of people for the following reasons:

   1. our employees, agents and/or professional advisors - to progress enquiries or applications, in each case, in accordance with this privacy policy.

 

Keeping Data – security and retention

1. We will use technical and organisational measures to safeguard your Data, for example:

   1. we store your Data on secure servers

   2. Install Advanced Threat protection (‘ATP’) software to detect and respond to threats

1. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: philip@vivdistributors.mu 

2. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

3. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

 

 

1. To make enquiries or withdraw your consent to the processing of your Data, please contact us via this e-mail address: philip@vivdistributors.mu

2. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

Links to other websites

1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

Cookies

1. This Website may place and access certain Cookies on your computer. Viv Distributors uses Cookies to improve your experience of using the Website and to improve our range of services.  Viv Distributors has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

2. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Viv Distributors to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

3. This Website may place the following Cookies:

 

Type of Cookie

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

1. You can find a list of Cookies that we use in the Cookies Schedule.

2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

 

General

1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

4. This Agreement will be governed by and interpreted according to the law of Mauritius. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Mauritian courts.

Changes to this privacy policy

1. Viv Distributors reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.   You may contact Viv Distributors by email at info@vivdistributors.mu   

 

December 2022